Customer Assistance

Payment Assistance

We understand that unexpected circumstances and expenses happen. If you are experiencing a financial hardship please contact our office before the meter lock date. Below is a list of places to call to get assistance.

  • Assistance Center of Collin County 972-422-1850 or
  • Community Services 800-831-9929
  • Wylie Christian Care Center 972-442-4341
  • Salvation Army 972-423-8254
  • First Baptist Church Farmersville, TX 972-782-8428
  • Texas Utility Help  1-855- 566-2057

Local Food Pantry

  • 3rd Saturday Every Month - Seven Loaves East Food Pantry @ Community United Methodist Church on 15553 FM 1778, Nevada, TX 75173