New Service Request

Welcome to the Copeville Special Utility District Community. 

 

What do I need to setup a water service account? 

• Complete our online Customer Service Agreement (found under the forms & reports / all reports section) attach a copy of your ID.
• $200.00 Non-Refundable Administration Fee
• $75.00 Reconnect Fee (Only required if the previous resident has discontinued their service)
• $75.00 Customer Service Inspection.
• Backflow Inspection - required yearly on all RPZ Backflow Assemblies and Double Check Valves
• We may need a notarized Right of Way Easement.  If needed we will create this after your deed has been received.

Dear Water Customer,

As part of the Copeville SUD Cross Connection Control/Customer Service Inspection Program, the SUD has partnered with SC Tracking Solutions, LLC (SCTS) to provide an online catalog and tracking tool for annual water service Backflow Prevention Assembly/CSI testing for commercial businesses, residential properties and educational facilities.  This new web-based format will simplify current processes and help ensure that inspections are performed in accordance with local ordinances and Texas Commission on Environmental Quality (TCEQ) regulations [30 TAC 290.44 (h) ( 4)].

Below are the anticipated timelines and actions that will take place in relation to this change:

April 25, 2023: Notices will go out to businesses, residents, and educational facilities that have inspections due in the following thirty-five (35) days.  Your letter will include a Catalog Number that has been issued to your address.  This number will be used by a registered BPAT/CSI to enter the testing results on the SCTS web-based tool, and can also be used in case you would like to track inspection results online. To view this information, please visit www.sctrackingsolutions.com and use the “Need a Provider” area of the webpage. Then choose Copeville SUD and then backflow in the drop downs. This will populate a list of registered inspectors that can perform the inspection. You can pick and choose from the list of whom you would like to inspect your backflow device.

 

What if I have a leak?

 

Any questions please contact our office at 972-853-4630.  We look forward to serving your water needs.

Our physcial address is 16120 FM 1778, Nevada, TX 75173

Coming from Hwy 78 you will turn at the 4-way blinking lights on to CR 549,  take that all the way to the stop sign, take a left and immediately right to come across the railroad tracks. You will now be on FM 1778 we will be on the right hand side after a couple churches and homes in a large grey metal building.

 

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